Legal information
Terms, policies and consumer information for adr.plus — all documents in one place.
Terms of serviceHow the site and the free ADR tools may be used, and what the tools do not replace.Last updated 8 August 2026Privacy PolicyWhat personal data adr.plus processes, why, who else sees it and what you can ask for.Last updated 19 September 2026Cookie PolicyEvery cookie and item stored on your device, how long it stays and how to opt out.Last updated 19 September 2026Legal noticeCompany registration and VAT details, contacts and the supervisory authorities behind adr.plus.Last updated 20 July 2026Withdrawal & returnsYour 14-day right of withdrawal, how refunds work and who pays for return shipping.Last updated 20 July 2026Delivery PolicyParcel lockers in the Baltics, courier delivery across the EU, delivery costs and tracking.Last updated 1 October 2026Terms of saleOrdering in the shop, prices and VAT, card payments and company purchases with a VAT number.Last updated 20 July 2026Accessibility StatementWhat has been done to make adr.plus accessible, known limitations and how to report a barrier.Last updated 20 July 2026