What is your question?
Pick a direction below or search for an answer — many questions are solved by the tools and the knowledge base, the rest reach the consultant within the same working day.
Searches the whole site — tools, articles, shop, academy
Consultant available
Riga
Requests are handled within the working day. Urgent ones — within 30 minutes.
Average reply time
2 h 40 min
dangerous goods emergency
A leak, fire or road accident — emergency services first, then the instructions in writing in the cab.
single emergency number
112
what to tell when calling 112
01
Where it happened — the address or road kilometre
02
What happened and whether anyone is hurt
03
UN number and hazard label — from the orange plate or the transport document
04
Your name and phone for a call back
coverage
Consulting in every ADR country
Clients in all 55 ADR countries are served remotely, in the language of your team.
Zoom — Ctrl + scroll
Riga — headquarters, in-person consulting
ADR contracting country — remote consulting. Click to open
All ADR countriescompany
Company details and partnership
Meetings happen online, by arrangement. Calls — during working hours. A request in the form gets a prepared answer.
Partnership and materials
Training centres, associations, media and platform partners — lectures, comments, joint projects. Describe the idea — the answer comes within two working days.
Consultant photo, biography and fact sheet — on request.
Data — EU data centres
GDPR requests — within 30 days
faq
Often asked before writing
If the answer is not here — the form above takes two minutes.
Can I ask a question without a contract?
Yes. A short question about a cargo or a document is answered with no strings attached. If the topic needs analysis, a consulting hour is offered and the price is named before the work.
How fast is the answer?
On working days — within the same day. If an inspection is happening now or the cargo is standing, mark it in the form — such requests are handled first.
Can I just call?
Yes — during working hours on +371 22 328 877. For anything that needs checking, the form works better. The answer is prepared and the call is shorter.
I am a client — where do I write about the platform or an invoice?
Choose "I am a client" in the form or write from the client portal app.adr.plus — there the request reaches the consultant with your company context.
Which countries do you work in?
All 55 ADR countries remotely, in person in Riga. Documents and training in the language of your team.
What happens to my data?
The data is used only to answer the request and prepare the contract. Nothing is passed to third parties. On request it is deleted within 30 days.